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What to expect: Fully virtual 2 days of live sessions 2 keynote presentations A library of on-demand content Registrants will receive access to session recordings for 1 year Attendees will potentially be able to earn more than 20 CE (approval pending) through both live sessions and recordings Great opportunities to engage in networking roundtables on topics selected by attendees and facilitated by volunteers
Overview • Registration • Education Schedule • Networking Opportunities • Sponsors • FAQs
Welcome to the CLIMB Online 2026 Conference Portal! This page is where you can complete your registration as well as access the live scheduled sessions and On-Demand Library.
Registration Instructions
How to Register:
Please note that you must be logged in to your AHRA account in order to register for CLIMB Online 2026. Don't have an AHRA account yet? No problem — click here to create your AHRA account. Once your account has been created, navigate back to this page.
If you are signed in already, you will see “Register ($199)” or “Register ($299)” in the green box to the upper right corner of this page. Click "Register" to begin registration.
A pop-up will appear. Select “Complete Registration Now” to begin the process:

Follow the prompts to complete your registration.
If you are signed out, you will only see the word “Register” without a price in the green box of the upper right corner. Please login to your account at https://www.ahra.org/home. Once you are logged in, navigate back to this page and follow the instructions above.
How to access live CLIMB sessions:
In order to access CLIMB Online 2026 sessions, you must log in to your AHRA account in AHRA's Learning Management System (LMS), the Online Institute (https://onlineinstitute.ahra.o...). Once logged in, click “My Courses/Exams” under the “My Account” tab:

This will take you to your personal “Dashboard” in the Online Institute. You will see the “CLIMB Online 2026 Virtual Conference” package listed at the top of this page:
After clicking on the CLIMB Online 2026 Virtual Conference, you can explore the different session offerings under the "Content" tab. If you see a session you want to attend live, you can click into that session to learn more.
To see when the session is scheduled to begin, click the "contents" tab. You will only be able to join live sessions about 5 minutes before they are scheduled to begin. Once the session is about to begin, click "Enter Live Event in Progress"
If the session is not scheduled to begin for a while, you have the option to save it to your personal calendar as well. Simply click “Add to Calendar” under the "Contents" tab. This will block the time off on your calendar as well as provide the direct link to access the webinar when it is time to start. Otherwise, you can access each live session from this page about 5 minutes before its designated start time:
How to access on-demand CLIMB sessions:
To access the CLIMB Online 2026 on-demand library of sessions, you must be logged in to your AHRA account in AHRA's Learning Management System (LMS), the Online Institute (https://onlineinstitute.ahra.o...). Once logged in, click “My Courses/Exams” under the “My Account” tab:

This will take you to your personal “Dashboard” in the Online Institute. You will see the “CLIMB 2026 On-Demand Library" package at the top of this page:
Click into the CLIMB Online 2026 On-Demand Library, and then click the "Content" tab to see the recorded sessions available to you. Then, just click into the session you would like to watch to get started:
FAQs
Who do I contact if I'm unable to log into my Online Institute account?
If you are having issues accessing the CLIMB Online 2026 and/or the Online Institute, please email memberservices@ahra.org.
How long will I have access to CLIMB 2026 session recordings/materials?
All CLIMB Online 2026 registrants will have access to session recordings and session materials until December 31, 2026.
How do I obtain CE credits?
For live sessions:
In order to obtain CE credits for sessions attended on Thursday, March 19, and Friday, March 20, you must access the respective webinar sessions via your Online Institute account — this is how our system logs your attendance. Please note you must access each live Zoom session for its entirety in order to earn the associated CE credit(s). Then, you MUST complete the associated session evaluation; if you do not complete the session evaluation, you will not receive CE credit for that session.
For on-demand sessions:
In order to obtain CE credits for any on-demand CLIMB sessions, you must view the entire recording. Then, you must complete the associated post-test for the session. You will have three attempts to complete the post-test with a score of 80% or higher. If you do not pass the post-test after three attempts, you are NOT eligible to receive CE credit for that on-demand session.
How long will it take for my CE credits to appear?
It will take 24 hours for your CE credits to appear in your Online Institute account.
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Contains 2 Component(s)
Radiology teams are navigating unprecedented complexity that include rising scan volumes, workforce shortages, financial pressure, and growing burnout, all while still being expected to deliver faster, more confident diagnoses. Artificial intelligence is emerging as a powerful enabler, yet adoption varies widely as imaging leaders assess where AI truly delivers value. In this exclusive webinar, Philips experts will share insights from the 2025 AHRA–Philips Survey, capturing perspectives from imaging leaders across health systems nationwide. While concerns remain, 79% of respondents express optimism about AI, viewing it as a tool that supports radiologists rather than replaces them.
Radiology teams are navigating unprecedented complexity that include rising scan volumes, workforce shortages, financial pressure, and growing burnout, all while still being expected to deliver faster, more confident diagnoses. Artificial intelligence is emerging as a powerful enabler, yet adoption varies widely as imaging leaders assess where AI truly delivers value.
In this exclusive webinar, Philips experts will share insights from the 2025 AHRA–Philips Survey, capturing perspectives from imaging leaders across health systems nationwide. While concerns remain, 79% of respondents express optimism about AI, viewing it as a tool that supports radiologists rather than replaces them.
Join us as we explore key findings from the survey and discuss how organizations can make AI a practical, trusted part of today’s imaging workflow by:
- Overcoming adoption barriers such as budget constraints, workflow integration challenges, and trust in AI-driven results.
- Reducing manual, time-intensive tasks to ease burnout and improve operational efficiency.
- Enhancing image quality with AI technologies that increase diagnostic confidence and enable more proactive, precision-driven care.
- Leveraging AI-powered opportunistic imaging to identify undiagnosed conditions and reduce the need for additional screenings.
You’ll also learn how Philips is supporting this journey with smart, connected, clinically meaningful AI innovations designed to improve speed, accuracy, and efficiency across imaging environments.
This program was sponsored by Philips.
$i++ ?>Sonia Tripathi (Moderator)
Head of Marketing, Precision Diagnosis
Philips Healthcare
Sonia is a seasoned sales and marketing leader with 18+ years of experience in the imaging industry, spanning global strategy, portfolio leadership, and commercial execution. At Philips, she has played a key role in building the North America Imaging Marketing organization in close partnership with global teams and was recently appointed Head of Marketing for Precision Diagnosis, leading the function globally. Prior to Philips, Sonia held a brief role at a healthcare AI startup and spent most of her career at GE HealthCare, where she served as Global Chief Marketing Officer for Molecular Imaging and Computed Tomography, driving global launches and portfolio strategy. She is known for her collaborative leadership, strong execution, and passion for building high-performing teams and advancing innovation that benefits customers and patients.
$i++ ?>Heather Chait, MBA, DPM
AI Clinical Ecosystem Lead
Philips Healthcare
Heather is a strategic healthcare physician and business executive with extensive experience across clinical practice and innovation. An entrepreneur with over a decade in medicine, she has worked with several early-stage, venture-backed companies, including Surgical Innovation Associates, acquired by Integra Life Sciences. She remains active in the startup community as a mentor. At Philips, Heather serves as the Clinical AI Ecosystem Lead, focusing on how strategic partners can accelerate the impact of AI in diagnostic imaging and clinical care across business units. Prior to Philips, she held leadership roles in AI partnerships and strategic alliances at GE Healthcare, Highmark Health, and TeraRecon. She holds an MBA from the University of Notre Dame, a BS in Biology and a DPM from Rosalind Franklin University, and completed her residency in Foot and Ankle Surgery.
$i++ ?>Wilson To, PhD
Head of Strategy, EI
Philips Healthcare
Wilson To is a business executive focused on scaling healthcare with cloud and AI. At Royal Philips, he oversees global strategy across the company’s medtech informatics business, shaping initiatives that deliver a differentiated portfolio across integrated diagnostics and acute care. He also leads business development to accelerate mergers, acquisitions, divestments, and strategic technology partnerships. Previously, Wilson was the head of healthcare at Amazon Web Services, where he built industry cloud technologies and go-to-market programs that enabled thousands of organizations to advance digital, cloud, and AI transformation. He also led research and product teams within Amazon’s Grand Challenges group. Wilson holds a PhD in Integrative Pathobiology from UC Davis, where he published research on microcirculatory systems related to vascular disease. He remains active in academia as a Gates Foundation Fellow, National Advisory Board member for UC Davis Health, and Graduate Faculty Scholar at the University of Central Florida.
$i++ ?>Jeffrey H. Miller, MD
Chief of Radiology
Phoenix Children’s Hospital
Jeffrey H. Miller, MD, is a pediatric neuroradiologist and chief of radiology at Phoenix Children’s. Drawn by the chance to help grow a leading health system, he remains inspired by its mission and impact. Influenced by compassionate doctors in his youth, he chose medicine to provide the same level of care. Dr. Miller earned his medical degree at Semmelweis University in Budapest, followed by training at St. Luke’s Hospital, St. Louis University School of Medicine, and a neuroradiology fellowship at the Mallinckrodt Institute of Radiology at Washington University. He is active in research, widely published, and a member of major radiology societies. He values the trust families place in him, noting Phoenix Children’s unique ability to deliver complex care in the Southwest. Outside work, he enjoys family time, fitness, running, and cheering on Seattle sports.
$i++ ?>Nickki Hardin, MHA
Healthcare Director
Huron Consulting
Nickki Hardin is a seasoned healthcare leader with over 30 years of experience spanning clinical radiology, hospital operations, consulting, and healthcare IT. With a Master’s in Healthcare Administration and certifications in radiologic technology, mammography and imaging informatics, she has led large teams, driven multimillion-dollar improvement initiatives, and supported strategic growth in both pediatric and acute care environments.
Her expertise includes imaging department leadership, healthcare consulting, IT implementation, Medicaid and payor strategy, performance improvement, equipment procurement and sales enablement. Nickki has worked with top organizations like Optum, Huron Consulting, and Children’s Hospital & Medical Center Omaha, delivering measurable results through innovative leadership and cross-functional collaboration.
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Contains 3 Component(s), Includes Credits
AHRA February 2026 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA Operations Management (OM) and Human Resource Management (HR) domains.
By Kernesha Weatherly
In today’s world, immediacy is everything. From on-demand entertainment to same-day shipping, society as we know it, has now conditioned itself to expect instant gratification. Gone are the times when you had to wait your turn to use the family landline, hoping the neighbor or your sibling would finally hang up so you could make a call.
Remember sitting by the radio, cassette tape ready, waiting for your favorite song to play so you could record it, only for the DJ to talk over the intro? Or rushing to the mailbox to see if your pen pal, a faraway friend, or even a love interest had written you back? Before email and text messages, communication wasn’t instant; it was an exercise in patience.
These moments, once a natural part of daily life, have all but disappeared, replaced by a culture of now. While convenience has its perks, there was something uniquely satisfying about the anticipation of waiting. Something today’s instant world may never quite understand.
This mentality has seeped into healthcare, where the word STAT has become less about true urgency and more about an expectation of immediacy, regardless of medical necessity. Nowhere is this more apparent than in the field of Imaging, where an overabundance of STAT imaging orders is stretching departments to their limits. But was this really the intended goal?
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Contains 3 Component(s), Includes Credits
AHRA February 2026 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA Operations Management (OM) and Human Resource Management (HR) domains.
By Jennifer A. Kirkman MHA, RT(R)(VI), CRA, FAHRA
Outpatient satisfaction scores for fluoroscopy were the lowest in the department. One of the biggest opportunities was "Staff explained things." Knowing that both the teammates and the APPs explain the procedure, we asked the team in weekly huddle what they thought. No one had any ideas on how they could explain things differently. However, a teammate shared her frustration about a different issue and offered a possible solution. This one suggestion dropped our no-show rate by 30% in the first two months and allowed the department to not miss out on potential revenue for the scheduled patients.
Then the outpatient survey results started to climb. The teammate shared that many patients did not understand what they were scheduled for and appreciated having the opportunity to ask questions before arriving.
Patients now show up on time, and our outpatient survey results continue to climb. We now know ahead of time if patients tell us they are not coming for the appointment, allowing better facilitation of the inpatient orders into the daily schedule. Teammate engagement has increased, and they are not afraid to offer solutions when they escalate concerns.
Healthcare administrators face the unique challenge of improving employee engagement and patient satisfaction, two factors that are deeply intertwined. In a tight labor market with more open jobs than potential employees, retaining great talent has never been more important. Furthermore, studies show that engaged employees are more productive and more likely to remain with an organization.
Engaged employees also tend to deliver better care, which translates into stronger patient satisfaction scores. These satisfaction scores directly affect hospital reimbursement through CMS’s HCAHPS program. And as patients become increasingly savvy, sharing their experiences online, the connection between employee and patient satisfaction becomes even more acute. Departments that invest in employee engagement, such as through shared governance models, have demonstrated measurable improvements in staff engagement and patient experience.-
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Unleashing the Power of Connections sets the tone for the entire leadership series by making trust tangible from the very first session. This immersive kickoff invites caregivers in radiology to experience the same care, respect, and presence they are expected to deliver every day while also confronting an important realization: healthcare has long excelled at caring for the body, yet often misses the human connection that makes care truly healing. This session surfaces that blind spot and reframes the work, reminding leaders that the way we treat each other must mirror the way we treat our patients. When trust is strong internally, it shows up naturally, consistently, and authentically in the care delivered externally.
Unleashing the Power of Connections sets the tone for the entire leadership series by making trust tangible from the very first session. This immersive kickoff invites caregivers in radiology to experience the same care, respect, and presence they are expected to deliver every day while also confronting an important realization: healthcare has long excelled at caring for the body, yet often misses the human connection that makes care truly healing.
This session surfaces that blind spot and reframes the work, reminding leaders that the way we treat each other must mirror the way we treat our patients. When trust is strong internally, it shows up naturally, consistently, and authentically in the care delivered externally.
Participants are introduced to the Human + Business + Human® framework, a practical approach for restoring balance between clinical excellence and human connection in everyday interactions, routines, and protocols. Leaders learn how to transform meetings into moments that strengthen belonging, build psychological safety, and reinforce that people matter.
The session also equips leaders with simple, actionable tools to build trust quickly and authentically. An Emotional Pulse Check helps leaders understand how their teams are truly doing before shifting focus to results. Ask · Remember · Do® replaces transactional exchanges with meaningful follow-through that builds credibility and loyalty over time. The Employee “About Me” Survey accelerates connection across roles and departments.
Learning Objectives
- Apply connection-first leadership behaviors to build internal trust that visibly improves employee engagement and patient care.
- Apply the Human + Business + Human® framework to everyday interactions to balance performance, belonging, and psychological safety.
- Use practical trust-building tools to shift interactions from transactional to relational.
$i++ ?>Jake Poore
President & Chief Experience Officer
Integrated Loyalty Systems
Jake Poore is an internationally recognized speaker, advisor, and thought leader focused on humanizing healthcare. With more than 40 years of experience and a foundation built during nearly two decades at Disney, he helps organizations use culture, language, and leadership to build trust and loyalty. As President and Chief Experience Officer of Integrated Loyalty Systems, he partners with leading health systems worldwide to strengthen patient experience, employee engagement, and physician alignment by making trust the core operating principle. A longtime faculty member of the American College of Healthcare Executives and author of 99 Lessons Learned from Disney to Improve the Patient Experience, Jake is known for practical insight, storytelling, and creating cultures that caregivers and patients remember.
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Contains 3 Component(s), Includes Credits
AHRA November/December 2025 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA operations management (OM) or asset human resource management (HR) domains.
AHRA November/December 2025 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA operations management (OM) or asset human resource management (HR) domains.
By Ryan D. Williams, MBA-HA, RT(R); Heather Schmuck, EdD, RT(R); and Joy A. Cook, EdD, RT(R)(CT)(MR)
Radiography employers should understand the qualities that radiography students and future technologists prioritize in a workplace. Identifying these key attributes allows employers to position themselves as desirable career destinations and tailor their approach to meet the expectations of emerging professionals. This study examined the essential employer qualities valued by radiography students, revealing that some attributes are significantly more sought after than others. Adequate pay, job security, fair leadership culture, reliable colleagues, and job satisfaction emerged as the top five most important attributes. By focusing on these highly valued traits, employers can enhance their recruitment and retention strategies, ensuring they attract and retain top radiography talent.
Analysis of Employer Qualities Sought by Radiography Program Students
Recruiting and retaining quality employees is a primary focus for nearly all employers. With a plethora of available job opportunities, employers are continuing to compete for current and future employees across most healthcare disciplines. In this increasingly competitive healthcare market, employers need to understand the reasons why future employees choose their employer. Potential employees are in a position to weigh the pros and cons of potential employers and align with employers that best fit with their desires. Specifically, within imaging sciences, new graduates have the luxury in today’s market to compare future employers, leaving department leaders questioning what employer attributes attract radiography students for future employment. This research study sought to examine and identify specific attributes that radiography students and future radiographers seek in a potential employer. Participants were surveyed to determine the importance of various employer attributes that potential employers may offer.1 Results of this study identify ways employers could make themselves more desirable to radiography students and show how individual student traits influence their preference for various employer attributes
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Contains 3 Component(s), Includes Credits
AHRA November/December 2025 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA operations management (OM) or asset human resource management (HR) domains.
AHRA November/December 2025 Quick Credit - The credit earned from the Quick Credit (TM) test accompanying this article may be applied to the AHRA operations management (OM) or asset human resource management (HR) domains.
By Savannah Blair, MSRS, RT(R)(CT)(MR), and Jennifer Grace Clark, MSRS, RDMS, RT(R)
Objective: The purpose of this research is to identify any areas of confidential information that may be misunderstood by imaging professionals and to inform imaging professionals of student and patient confidentiality practices in hopes of reducing the frequency of violations. Method: A 20-question survey was sent to imaging technologists and imaging directors concerning their knowledge of confidentiality laws. This data was then compared to the literature to discover if any information needs further explanation.
Result: Of the 6,000 ASRT emails sent, the total responses collected were 124, leaving the response rate at 2%.
Discussion: Survey results concluded that respondents were more familiar with HIPAA information in comparison to FERPA information.
Conclusion: It would be beneficial if imaging directors worked with the compliance team to create annual FERPA training for individuals who work with students to prevent any grievances or lawsuits against the educational or healthcare facility.
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Join us for a comprehensive presentation on ways to address and implement workflow steps to help provide image quality and a better customer experience with the use of saline during contrast-enhanced CT imaging, including reducing likelihood of extravasation during contrast delivery by automated injection, value of saline flush after contrast delivery on image quality, and identification of contrast-enhanced CT scans that generate optimal scans by delivering a mix of contrast, contrast and saline, and saline chaser. This approach aims to equip radiological technologists, CT supervisors and radiologists with tools to help optimize operational efficiency, image quality and patient outcomes.
This webinar is generously sponsored by Bayer.

Session Description: Join us for a comprehensive presentation on ways to address and implement workflow steps to help provide image quality and a better customer experience with the use of saline during contrast-enhanced CT imaging, including reducing likelihood of extravasation during contrast delivery by automated injection, value of saline flush after contrast delivery on image quality, and identification of contrast-enhanced CT scans that generate optimal scans by delivering a mix of contrast, contrast and saline, and saline chaser. This approach aims to equip radiological technologists, CT supervisors and radiologists with tools to help optimize operational efficiency, image quality and patient outcomes.
Learning Objectives:
- Strengthen awareness of contrast extravasation: understand causes, incidence, impact, ways to evaluate and treat, and ways to mitigate contrast extravasation during CT imaging.
- Understand the importance of post-contrast injection flush with regard to image quality and contrast use.
- Provide awareness of image scans that have been shown to benefit from contrast and saline mixture.
Speaker:
- Dr. Ryan Lee, MD
This webinar is approved for 1.0 Category A continuing education credits, which may be applied to the CRA domain: (AM) Asset Management
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Imaging providers today face growing challenges ranging from increasingly complex scans and expanding screening programs to research demands, mobile units, and persistent staffing shortages. This session will explore the key components involved in adopting a remote scanning solution. Attendees will gain insight into how this approach can support technologists, enhance workflow efficiency, and ultimately help deliver higher-quality care with greater flexibility.
Session Description
Imaging providers today face growing challenges ranging from increasingly complex scans and expanding screening programs to research demands, mobile units, and persistent staffing shortages.
This session will explore the key components involved in adopting a remote scanning solution. Attendees will gain insight into how this approach can support technologists, enhance workflow efficiency, and ultimately help deliver higher-quality care with greater flexibility.
Learning Objectives:
- Identify current challenges in medical imaging (e.g., complex scans, mobile units, staffing shortages).
- Understand the fundamentals of remote scanning and its implementation.
- Learn how remote scanning supports technologists and improves workflow efficiency.
- Explore benefits such as greater flexibility and enhanced care quality.
- Recognize key regulatory and compliance considerations for remote scanning.
This activity is approved for 1.0 ARRT Category A continuing education credit.
Pre-recorded and sponsored by United Imaging for Rad Tech Week 2025.
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Magnetic resonance imaging (MRI) is a cornerstone of diagnostic imaging, and the effective use of contrast agents is essential to maximizing its diagnostic potential. This session will provide a practical overview of gadolinium-based contrast agents (GBCAs), focusing on their fundamental properties and how they enhance image quality. Attendees will review the principles of T1 and T2 relaxation and examine differences in MR image contrast. The presentation will explore the clinical value of high-relaxivity contrast agents and their expanding role. The session will conclude with a review of the next-generation GBCA from Guerbet, designed to deliver high-quality images at half the conventional gadolinium dose.
This webinar is generously sponsored by Guerbet.
Speaker: Michael J. Schlenk, M.S., R.T. (R) (MR), MRSO, MRSE (MRSCTM)
Magnetic resonance imaging (MRI) is a cornerstone of diagnostic imaging, and the effective use of contrast agents is essential to maximizing its diagnostic potential. This session will provide a practical overview of gadolinium-based contrast agents (GBCAs), focusing on their fundamental properties and how they enhance image quality. Attendees will review the principles of T1 and T2 relaxation and examine differences in MR image contrast. The presentation will explore the clinical value of high-relaxivity contrast agents and their expanding role. The session will conclude with a review of the next-generation GBCA from Guerbet, designed to deliver high-quality images at half the conventional gadolinium dose.
This webinar is approved for 1.0 ARRT Category A continuing education credit in the Asset Management (AM) domain.
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