AHRA 2021 Spring Conference
Coming Back from the Brink; Pat Kroken
Leading Off the Map - Detours, Shortcuts, Roadblocks and Dead Ends; Sara Nofziger-Drew
If Disney Ran Your Organization... Secrets to Create Your Own Disney Culture; John Formica
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Coming Back from the Brink
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At some point, the world drops out from under you. It might be a personal crisis, like a painful divorce or the unexpected death of a close family member that leaves you feeling you are barely able to function. It could be a devastating development in your practice or suddenly finding yourself unemployed.
Developing critical leadership qualities won’t stop the unthinkable from happening, but you can better prepare yourself for that day when it all goes wrong and doesn’t seem like it will ever be right again.
This session discusses characteristics of leaders that help them both succeed in life and weather the inevitable storms.
You will learn to:
• Look differently at what constitutes "failure" and risk-taking.
• Understand how to build a foundation for resiliency and success.
• Identify specific things you can do to function under extreme stress.
Post-Test
10 Questions | 3 attempts | 8/10 points to pass
10 Questions | 3 attempts | 8/10 points to pass
Leading off the Map - Detours, Shortcuts, Roadblocks and Dead Ends
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Open to view video.
In 2020, everyone was forced to navigate everyday life in a new era with a worldwide pandemic. Leaders in healthcare needed to quickly adapt to provide safe care for patients while keeping their teams safe too. Your ‘normal’ day has changed to support new cleaning protocols, tracking down PPE and ensuring it is used appropriately, perhaps even sparingly, revenue losses from being closed or changing the length of time for a visit, team members that need to self-quarantine and don’t forget those team members now have children attending school at home. What can you do to prepare yourself for leading when there isn’t any map? How do you address the obstacles not marked on the map or the distance to the end point keeps changing? Prepare yourself to go off the map or even off the grid when your GPS loses its signal. Train, prepare, execute!
You will learn to:
• Lead when you are navigating without a map through unchartered territory.
• Discover what skills you need to adapt to unknown surroundings and guide your team to thrive.
• Evolve your knowledge and leadership to prepare for unexpected challenges.
Post-Test
10 Questions | 3 attempts | 8/10 points to pass
10 Questions | 3 attempts | 8/10 points to pass
If Disney Ran Your Organization... Secrets to Create Your Own Disney Culture
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Have you ever wondered how the Disney company continues to produce a business model on excellence, leadership, team culture and amazing customer/team experience? Imaging if you could learn Disney’s Leadership Strategies and Success Model to lead and create your own winning team culture in your organization. How valuable would that be for you? As a former Disney Leader, John will share his incredible experiences and Disney knowledge in a high energy, audience engaging, content filled fun program. You will be Disney Wowed!
You will learn to:
• Understand Disney's secrets to inspire your employees to be all committed to one common goal.
• Create a patient focused engaging culture that will last in any organization.
• Understand the secrets behind Disney's award winning Leadership Strategies, how to find, interview and hire only the best people and create a loyal "whistle while you work" winning team spirit environment.
Post-Test
10 Questions | 3 attempts | 8/10 points to pass
10 Questions | 3 attempts | 8/10 points to pass
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