Patient Satisfaction and Experience in Healthcare (Aspiring Leaders Session, CLIMB 2025)

Patient Satisfaction and Experience in Healthcare (Aspiring Leaders Session, CLIMB 2025)

In today’s healthcare environment patient satisfaction has transitioned from a general satisfaction metric into the world of quality/outcomes measurement. Healthcare managers must be poised to manage in an environment where transparency of operations and customer expectations are driving the healthcare market place. NOTE: You must allow pop-up windows/blockers. (Duration: 60 Minutes)

Speaker: Kevin Smith

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Patient Satisfaction and Experience in Healthcare
Recorded 01/21/2022  |  60 minutes
Recorded 01/21/2022  |  60 minutes In today’s healthcare environment patient satisfaction has transitioned from a general satisfaction metric into the world of quality/outcomes measurement. Healthcare managers must be poised to manage in an environment where transparency of operations and customer expectations are driving the healthcare market place. NOTE: You must allow pop-up windows/blockers. (Duration: 60 Minutes)
Patient Satisfaction and Experience in Healthcare - Post-Test
12 Questions  |  3 attempts  |  9/12 points to pass
12 Questions  |  3 attempts  |  9/12 points to pass
Certificate
1.50 Category A ARRT credits  |  Certificate available
1.50 Category A ARRT credits  |  Certificate available