Improving Diagnostic Imaging Operations Through Better Performance Data and Benchmarking

Speakers:

• Alexander M. Pinto, EdD, FACHE
• Carly Nicholson, RDMS

Session Description: As health centers and imaging centers continue to seek improved operational performance, a wide array of data and information is available. Through this presentation, we will examine the breadth of data sources available, demonstrate techniques to manage data through business intelligence, explore the relationship of leading and lagging performance indicators to performance, and share multiple real examples of health system outcomes from operations data.

Among the data sources explored will be RIS, EHR, and billing data, each of which offers unique insights into performance management. We will discuss the available benchmarks and related benchmarking methodologies for these data sources. Live examples of business intelligence and data reporting options will be shared to help boost attendee engagement in data management and to demonstrate what is possible for advanced data interpretation.

Finally, using example health system projects, we will show how data can be translated into performance improvement projects to grow volume, drive efficiency, and improve access to imaging care.

Learning Objectives:
describe the range of available data sources and benchmarks related to diagnostic imaging performance
lead internal planning around diagnostic imaging analytics, including specific analyses related to asset utilization, volume development, and access to imaging care.
interpret data and analytics and translate performance indicators into operational performance improvement opportunities.
build engagement internally with executives in their own organization to create engagement and a call to action around improved data analytics for imaging and related performance improvement opportunities.