Established Leader Session #4: If In-N-Out Operated Outpatient Imaging Centers: Lessons in Efficiency, Quality, and Culture
Includes a Live Web Event on 03/19/2026 at 3:30 PM (EDT)
Join us for the Established Leader Session #4. The session will take place live on Thursday, March 19 at 3:30 PM ET and a recording will be available as part of the CLIMB 2026 On-Demand Library.
Date/Time:
Thursday, March 19 - 3:30 PM - 4:30 PM ET
More information coming soon!
Key:
Established Leader Session #4: If In-N-Out Operated Outpatient Imaging Centers: Lessons in Efficiency, Quality, and Culture
03/19/2026 at 3:30 PM (EDT) | 60 minutes
03/19/2026 at 3:30 PM (EDT) | 60 minutes
What if outpatient imaging centers operated with the same precision, consistency, and service ethos as In-N-Out Burger? This presentation explores how the fast-food chain’s renowned simplicity, process design, and customer loyalty principles can be applied to radiology operations. Attendees will examine parallels between drive-thru efficiency and patient throughput, menu simplicity and service line focus, and employee culture and technologist engagement. The session highlights how applying “In-N-Out thinking” could enhance patient satisfaction, operational performance, and staff retention across imaging services.
